My past two posts have covered how to deal with non-paying clients and clients who want to become the designer. Good clients do exists and for the most part form the majority of your clientele; in a book I read through the idea of evaluating your clients. Times are hard, sending christmas cards to the clients who are more valuable/reliable etc is a good way to prioritise resources. Give 10 points to each point your client satisfies, 5 if they are almost there and 0 if they fail miserably. Then add the score up!
By no means a bible, but it does seem to have some general application. Here are the 10 criteria I think you can judge them by:
Add the score up!
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i wonder what does the last hint means, “A score below 30 – outsource their project to India!”?
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Made me laugh, not many get gifts!
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[...] addressing how to attract a higher quality of clientele you can significantly reduce the number of ‘problematic’ clients in the [...]
Great points, I would also be wary of clients with previous negative feedbacks. It is important to get to know your client better, so research them as they would also research you prior to assigning any work to you. Searching businesses by their names on search engines often yields various results, including any discussions or complaints from their previous customers or programmers.
Louise
Office Supplies
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